bd89 Terms and Conditions

General Terms

bd89 (referred to hereinafter as the "Platform") is a provider of online gaming and sports betting services. These terms and conditions ("Terms") form a binding agreement between the player and the Platform governing use of the bd89 website and mobile application.

By creating an account at bd89 or using any of its services, you are considered to have accepted all provisions of these Terms. If you disagree with any condition, you are advised not to use the site.

These Terms apply to Bengali-speaking users in Bangladesh and shall be interpreted in accordance with the laws of Bangladesh. Both English and Bengali versions are available; however, in the event of any inconsistency between the two, the English version shall prevail.

Account Registration

2.1 Eligibility to Register

To open an account at bd89, each applicant must meet the following conditions:

• Must be at least 21 years of age.
• Must be a resident of Bangladesh.
• Must provide accurate and complete personal information.
• Must read and accept these Terms before completing registration.

2.2 One Account Policy

Each person may hold only one account at bd89. Opening multiple accounts under the same name, on the same device, or from the same IP address is strictly prohibited. Breaching this rule will result in all associated accounts being closed and any bonuses received being forfeited.

2.3 Accuracy of Information

The name, date of birth, mobile number, and email provided at registration must be accurate. If an account is registered with incorrect or false information, bd89 reserves the right to close it at any time with no obligation to return the balance.

Age Verification

bd89 does not provide gaming services to minors. All services on the Platform are available only to persons aged 21 or older. bd89 may at any time request a government-issued identity document (National ID card, passport, or birth certificate) to verify a player's age.

bd89 reserves the right to suspend the withdrawal process until age verification is complete. If any age-related information is found to be false, the account will be closed immediately and any deposited funds will not be returned.

Account Security

4.1 Password Protection

Keeping the account password confidential is entirely the player's own responsibility. bd89 will never ask for a password by email, message, or phone. If anyone claims to be asking for a password on behalf of bd89, that should be treated as a fraud attempt.

4.2 Unauthorised Access

If you suspect unauthorised access to your account, notify the bd89 support team immediately. bd89 will not be liable for any loss resulting from a failure to report in a timely manner. All data is secured with SSL encryption; however, keeping personal devices and networks secure is the player's own responsibility.

Deposits and Withdrawals

5.1 Deposit Methods and Limits

Accepted deposit methods at bd89 are: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank). The minimum deposit amount is ৳300 (three hundred taka). Deposits may only be made from a payment method registered in your own name.

5.2 Withdrawal Methods and Process

The same methods apply for withdrawals: bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally processed within 5–30 minutes, though delays may occur during the verification stage.

5.3 Withdrawal Verification

bd89 reserves the right to verify identity before processing a withdrawal. A government-issued identity document or proof of payment method may be requested if necessary. Withdrawals cannot be made until the wagering requirements attached to any bonus have been met.

Bonuses and Promotions

6.1 Welcome Bonus

bd89 offers new players a 200% bonus on their first deposit, up to a maximum of ৳5,000. To claim this bonus, the wagering requirement is 25 times the bonus amount. For example, a ৳1,000 deposit earns a ৳2,000 bonus, bringing the balance to ৳3,000; before withdrawing that bonus, bets totalling ৳2,000 × 25 = ৳50,000 must be placed.

6.2 General Bonus Terms

The following conditions apply to all bonuses at bd89:

• A bonus may only be claimed once unless otherwise stated.
• A bonus may only be usable on specific games or sections.
• Winnings arising from a bonus cannot be withdrawn until the wagering requirements have been met.
• Attempting to claim the same bonus from multiple accounts will result in all those accounts being closed.
• bd89 reserves the right to change or discontinue any bonus programme.

6.3 Promotional Offers

bd89 runs various promotions on a regular basis, including weekly reload bonuses, slots festival bonuses, birthday gifts, and referral rewards. Each promotion has its own terms, which are detailed on the bonus page.

Gaming Rules

7.1 Game Operation

All games available at bd89 are governed by the rules of the respective game provider (such as PG Soft, Pragmatic Play, JILI, Evolution). In the event of a dispute over a game result, the logs and server records of that provider shall be considered final.

7.2 Technical Issues

If a disconnection or technical error occurs during play, the last state recorded on the server will be used as the basis for any decision. bd89 will make reasonable decisions in such situations, but accepts no liability for losses caused by connectivity or device-related issues.

7.3 Incorrect Payouts

If an incorrect overpayment occurs due to a technical error, bd89 reserves the right to reclaim that amount. If a player knowingly takes advantage of such an error, the account may be closed.

Prohibited Activities

The following activities are strictly prohibited when using bd89's services:

• Creating multiple accounts or using a third party's account.
• Using any automated software, bots, or techniques to gain a system advantage.
• Bonus arbitrage or using any coordinated betting method to circumvent bonus conditions.
• Using the platform for money laundering or any unlawful financial activity.
• Hacking, phishing, or any fraudulent activity.
• Threatening or harassing bd89 staff or other players.
• Using false identities or documents to bypass the verification process.

Involvement in any of the above activities will result in the immediate closure of the account, forfeiture of the deposited balance, and legal action where necessary.

Responsible Gaming

bd89 believes that gaming is a form of entertainment and should never be treated as a source of income. By following our responsible gaming guidelines, players can set their own deposit limits, loss limits, and session time limits.

If a player feels that gaming is having a negative impact on their personal or financial life, they can contact bd89 support to temporarily or permanently suspend their account. bd89 takes such requests seriously and acts on them as promptly as possible.

Data Protection

bd89 places the highest importance on protecting players' personal information. Details of how your information is collected, stored, and used are set out in our Privacy Policy. By using the site, you also consent to that policy.

Your account information is not shared with third parties, except to a limited extent where required for payment processing, fraud prevention, or legal compliance. All transactions are secured with SSL technology.

Account Closure and Suspension

11.1 Closure at Player's Request

Any player may request to close their account at any time. In such cases, any valid balance in the account (provided wagering requirements have been met) may be withdrawn. Bonus balances will be cancelled.

11.2 Closure by bd89

In the event of a breach of these Terms, bd89 may close or suspend an account without prior notice. Whether the balance is returned in such circumstances will depend on the nature of the breach.

11.3 Inactive Accounts

An account will be considered inactive if there has been no login or transaction for 12 consecutive months or more. A maintenance fee may apply to the balance of an inactive account, and bd89 will notify the player in advance by email.

Changes to Terms

bd89 reserves the right to amend these Terms at any time. A notice will be published on the site and sent to the registered email address. Amended terms will take effect from the date of publication.

Continued use of the site after any changes will be considered acceptance of the new terms. If a player does not agree with a change, they may request to close their account.

To learn more about bd89, visit our About Us page, where the Platform's goals and how it operates are discussed in detail.

Contact and Support

If you have any questions or complaints about these Terms, please contact the bd89 support team. Our support service is available seven days a week, twenty-four hours a day — in both Bengali and English.

Ways to contact support:

• Live Chat — chat directly from any page on the site
• Email: [email protected]

For general questions, you can visit our FAQ page — it contains detailed answers to many common questions.