bd89's Privacy Policy

bd89 is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies to bd89's website, mobile application, and all associated digital services. When you create an account, log in, or use any of our services, you accept the terms of this Policy.

This Policy is an integral part of the Terms and Conditions. Reading both documents together will give you a complete understanding of your legal relationship with bd89. In the event of any conflict, the Terms and Conditions shall take precedence.

bd89 collects various types of information, categorised as follows:

2.1 Information Provided Directly

• Full name, date of birth and nationality
• Username and password (stored in encrypted form)
• Mobile number and email address
• National ID or passport number (for verification purposes)
• Payment-related information: bKash, Nagad, Rocket or bank account details

2.2 Automatically Collected Information

• Device type, operating system and browser version
• IP address and geographic location (at country level)
• Time spent on the platform, click patterns and navigation data
• Transaction history and gaming activity logs
• Information collected through cookies and similar technologies

2.3 Information Received from Third Parties

Some information may reach us through identity verification services or payment processors. In such cases, those third parties operate under their own privacy policies.

bd89 uses your information for the following purposes:

• Creating, managing and verifying accounts
• Processing all financial transactions including deposits and withdrawals
• Preventing fraud, money laundering and other unlawful activities
• Providing customer support and resolving complaints
• Delivering bonus offers, promotions and personalised services
• Improving the technical performance of the platform and resolving issues
• Meeting legal obligations and complying with regulatory requirements

Except in the specific circumstances below, bd89 does not share your personal information with any external party:

4.1 Service Provider Partners

Necessary information is shared with trusted technology partners and payment processors to operate our platform. These organisations work under strict confidentiality agreements and may not use the information beyond the specified purpose.

4.2 Legal Requirements

Information may be disclosed in response to court orders, government directives or other legal obligations. In such circumstances bd89 complies with the relevant law.

4.3 Fraud Prevention

Limited information may be exchanged with security agencies or relevant parties for the purpose of detecting and preventing fraudulent activity.

bd89 follows industry-standard technical and administrative measures to keep your information secure.

• All data transmissions are secured through SSL (Secure Socket Layer) encryption
• Credentials are stored using password hashing algorithms
• Data is stored on secure servers with regular backups
• Access controls are in place — only authorised staff can access information
• Regular security audits and vulnerability assessments are conducted

5.1 Data Retention Period

Information is retained for the entire period an account is active and, after account closure, for a defined period as required by law. After that it is securely deleted or anonymised.

bd89's platform uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and run core functions
• Functional Cookies: Used to remember language and settings preferences
• Analytics Cookies: Used to understand how the platform is used and to make improvements

You can control cookies through your browser settings; however, disabling essential cookies may cause some parts of the service to not work correctly.

As a bd89 user, you have the following rights over your own information:

• Access: You may request to know what information we hold about you
• Right to Correction: You may request that incorrect or incomplete information be corrected
• Deletion Request: In certain circumstances you may request that your information be deleted
• Objection to Processing: In some cases you may object to the processing of your information
• Data Portability: You may request a copy of your information

To exercise these rights or to learn more about how we use your information, you can visit our FAQ section or contact our support team directly. Some requests may be limited where required by legal obligations or for fraud prevention purposes.

All bd89 services are for persons aged 21 or above only. We do not knowingly collect information from any minor.

Age verification is mandatory during account registration. If a user registers with false information, the account will be closed and the relevant information will be securely deleted.

For more information about responsible gaming practices, please read our Responsible Gaming page. It provides various tools and guidance to help you protect yourself.

bd89's platform integrates third-party services such as game provider studios and payment services. These organisations operate under their own privacy policies and bd89 is not responsible for their data management practices.

For payments, services such as bKash, Nagad, Rocket and bank transfers follow their own security protocols. Only the minimum information necessary for a transaction is shared with them.

Our game studio partners such as Evolution, Pragmatic Play Live and others operate games from their own servers and maintain their own control over the relevant technical data.

bd89 reserves the right to amend this Privacy Policy in response to changing needs, legal updates or service improvements. Users will be given advance notice of any significant changes via email or through the platform.

• The new policy takes effect from the date of the change
• Continued use of the platform after notice has been given will be treated as acceptance of the new policy
• If you do not agree to the new policy, you have the option to close your account
• Our support team can provide previous versions of the policy upon request

If you have any questions about policy changes or would like to learn more about bd89's operations, please visit our About Us page.